FAQ
We will answer all your questionsArrival time = handcrafting time + shipping time.
All Onirr jewelry are handcrafted by our craftsmen upon receipt of the order to ensure the uniqueness and high quality of each piece. The hand-made process usually takes 2-3 days.
And the shipping time is estimated to be 5-8 business days.
We will do our best to ensure that your order reaches you safely and promptly.
Hello, yes, you are absolutely right, all jewelry from Onirr are purely handmade. We have a group of artists who love crafts, each of them has a very deep passion for crafts. Each item is carefully crocheted by their hands, stitch by stitch.
Thank you for your choice. We believe you will be able to find the piece of jewelry in our store that impresses you and resonates with you.
Sure. Because all of our jewelry is handmade, we have the ability and pleasure to create products based on your exact needs. Whether you want to combine the style of product A with a color of product B, or you don’t find the categories you like in our existing patterns, we can provide you with private customization services, but please pay attention to customization only existing patterns from Onirr are supported.
Just send us an email at support@onirr.com and tell us your ideas and needs, and our craftsmen will work with you to turn these ideas into reality. We look forward to working with you to combine your unique ideas with our craftsmanship to create endless possibilities.
Hello, maintaining jewelry is actually very simple. The key is to pay attention to the following points:
First, make sure that Onirr jewelry is kept dry when wearing and storing it. Avoid washing the jewelry or exposing it to sunlight for long periods of time, as this may affect the color and texture of the jewelry.
Secondly, jewelry should be handled with care when not being worn, and avoid being bent or squeezed by heavy objects to prevent shape deformation.
It is true that all Onirr jewelry undergoes special shaping and color-fixing treatments after production, which can greatly enhance their durability and keep their colors bright. As long as you follow the above instructions for proper care, our jewelry will generally not fade under normal use.
Sure! Our jewelry is completely suitable for everyone, including pregnant women and children. The main body of Onirr's jewelry is all made of high-quality lace thread, and other accessories, such as earrings, chains, pendants, etc., are also made of safe and non-allergenic materials.
We also attach great importance to the individual needs of every customer, including special groups such as pregnant women and children.
Sure! We attach great importance to the personalized needs of our customers. For this reason, our necklaces and bracelets are designed with extension chains, and our rings are also designed with open rings. This means you can easily adjust the actual size according to your needs and preferences for the most ideal and comfortable fit.